Ouvidor Digital - Canal de Denúncias Anônimas

"MORE THAN 43% OF CORPORATE FRAUDS ARE DETECTED THROUGH REPORTING CHANNELS"

Association of Certified Fraud Examiners, 2020

We help Brazil to fight corruption

We are the Corruptovirus Reporting Channel!

Corruptovirus is an initiative of the Não Aceito Corrupção Institute, chaired by Promoter Dr. Roberto Livianu, who directs to the Public Prosecutor's Office the reports of suspected corruption in public procurement during the Covid-19 pandemic.

Ouvidor Digital provided, free of charge, its reporting channel solution for the benefit of the entire Brazilian society.

Learn more about this initiative here

WHY OUVIDOR DIGITAL?

We are dedicated to reporting channels and, therefore, our solution was developed based on the best market practices. Our consultants are specialized in Compliance and Governance, operating in the largest companies in Brazil. The Ouvidor Digital solution allows the generation of analysis of reports to support strategic decision making. Through our experience, we enable our customers to optimize the use of the channel and take effective actions in the face of reports.

+700.000

PEOPLE IMPACTED

Over 700,000 users impacted by the solution

27

STATES SERVED

Customers with physical presence in all 27 Brazilian states

+90

COMPANIES SERVED

Companies of all sizes and sectors of the economy

+2000

REPORTS PROCESSED

We receive hundreds of reports every month

Special service

We provide a direct channel with our Support and Customer Success professionals. Our team is highly qualified to help achieve success in the dissemination and better use of the tool. We use the NPS (Net Promote Score) methodology to evaluate and make decisions about customer satisfaction.

Better solution experience and customization

We offer a personalized website with the customer's visual identity. Our technology allows all access to be made by mobile devices. Our channels for receiving reports are exclusive, that is, they are not shared with other customers. All of this is to improve the experience of receiving reports.

Assistance on the communication of the Reporting Channel

We provide a complete internal marketing campaign (banners, videos, training and other materials) with steps for launching and engaging employees. We are committed to good channel disclosure practices.

Complete incident management platform

Ouvidor Digital prioritizes the usability of all its users. Our platform was designed to be simple and pleasant for the whistleblower. In addition, we have all the necessary resources for effective and intelligent management.

Receipt of reports through different channels
Report review and classification
Exclusive channels (not shared with other customers)
Simple, intuitive and responsive interface
Materials customized with your brand
Investigation process conducted in the system itself
Incident management system with management reports and indicators

WHO TRUSTS OUVIDOR DIGITAL

We serve several small, medium and large companies from all market segments with cases in Industry, Commerce, Services, Government and the Third Sector